Plairo Consumer Health Data Privacy Policy

Effective Date: September 27, 2026

Plairo, LLC ("Plairo," "we," "us," or "our") provides a productivity application, not a medical or healthcare service. Plairo does not diagnose, treat, or monitor medical conditions, and it does not create medical records.

This notice is provided because certain state laws use broad definitions of "consumer health data." To the extent that information processed by Plairo falls within an applicable definition of consumer health data, the practices described in this notice apply. This notice does not mean that every category described below is consumer health data in every context or jurisdiction.

This notice supplements the Plairo Privacy Policy.

1. Information Potentially Covered by This Notice

Depending on what you choose to enter and how applicable law defines consumer health data, potentially covered information may include:

• A Mood selection used to begin a productivity session;
• Answers about a productivity barrier, avoidance, energy, focus, or motivation;
• Task, project, note, schedule, or Plairo-created calendar content in which you choose to include health-related information;
• Activity such as task starts, completions, or early exits when used for Mood personalization;
• Numeric capability scores, preferences, or personalization weights derived from your use of Plairo; and
• Account or device identifiers used to associate the preceding information with your Plairo account or device.

Plairo does not require you to enter a diagnosis, treatment information, or medical records.

2. Sources

Plairo obtains potentially covered information:

• Directly from selections and content that you enter into the app;
• From your use of requested productivity features, including task starts and completions;
• From information processed locally on your device; and
• From personalization calculations generated by Plairo based on your interactions with the Service.

Plairo does not obtain medical records from healthcare providers, insurers, pharmacies, or health-information exchanges.

3. How the Information Is Processed

Plairo processes potentially covered information only as reasonably necessary to provide productivity features that you request, including:

• Providing Mood Work and Mood Day;
• Ordering tasks and selecting productivity suggestions;
• Remembering your selections on your device;
• Learning bounded preferences from task activity;
• Synchronizing and backing up eligible Plairo information;
• Restoring information to your device;
• Maintaining the reliability and security of the Service; and
• Responding to a support request that you submit.

Raw Mood, productivity-barrier, and avoidance selections are stored locally on your device. Raw Mood-ranking event records are also stored locally and are designed not to contain task text.

Distilled personalization weights, capability scores, Mood Day entries, and user-created task or calendar content may be included in Plairo cloud backups. A cloud backup may therefore contain information that you chose to enter or information reflecting how Plairo personalized the Service.

On supported devices, Plairo may use Apple's on-device Foundation Models framework to provide productivity suggestions. Plairo's implementation does not intentionally transmit Foundation Models prompts or responses to Plairo's servers or to a third-party cloud AI provider.

Plairo does not use potentially covered information for advertising, determining eligibility for employment, credit, insurance, housing, or healthcare, or training generalized artificial-intelligence models.

4. Processors and Disclosures

Plairo uses Cloudflare as a processor for API hosting, synchronization, cloud backups, storage, network security, and related infrastructure. Cloudflare processes information at Plairo's direction to provide these services.

Plairo does not have affiliates with which it shares consumer health data. Plairo does not disclose consumer health data to third parties for their independent advertising or marketing purposes.

Plairo may disclose information when you direct us to do so, when required by applicable law, when reasonably necessary to protect legal rights or security, or as part of a merger, acquisition, financing, reorganization, bankruptcy, or sale in which the recipient assumes the applicable obligations governing the information.

5. No Sale

Plairo does not sell consumer health data.

Plairo does not exchange consumer health data for money or other valuable consideration, and it does not use consumer health data for targeted advertising.

6. Retention

Potentially covered information is retained only for as long as reasonably necessary to provide the requested Service and for the retention periods described in the Plairo Privacy Policy.

Raw Mood-ranking event records are stored locally for approximately 90 days. Raw Mood, productivity-barrier, and avoidance selections remain locally on the device until they are changed or removed as part of Plairo's local account-data deletion process. Cloud backup history is limited to recent restore points.

Operational or security records may be retained longer where reasonably necessary for security, fraud prevention, legal compliance, or dispute resolution.

When an account is deleted, active information associated with that account is deleted through Plairo's account-deletion process. Deletion from an archived or backup system may be delayed until the system is restored or overwritten, but will occur within the period required by applicable law.

7. Your Choices and Rights

Plairo does not currently offer a method to delete only Mood-related settings or personalization while retaining the rest of an account.

To delete Mood-related information associated with your account, use Delete Account in Plairo's account settings. The process is designed to permanently delete your Plairo account and associated active local and cloud app data, subject to the limited retention described in Section 6. Uninstalling the app alone does not submit an account-deletion request or delete information already synchronized to Plairo's cloud services.

If you cannot complete account deletion, contact support@plairo.com.

Depending on applicable law, you may also have the right to:

• Confirm whether Plairo collects, shares, or sells consumer health data associated with you;
• Access qualifying information;
• Receive information about third parties or affiliates that received qualifying information;
• Withdraw consent when processing is based on consent; and
• Appeal a refusal to act on a qualifying request.

To submit a legally available request or appeal that cannot be completed through the app, email support@plairo.com. We may need to verify that the request concerns your account before responding. If we deny an appeal, we will provide any further complaint information required by applicable law.

Plairo does not sell consumer health data, and it does not offer a consumer health data sale from which you need to opt out.

Nothing in this notice limits a right that cannot lawfully be limited.

8. Changes to This Notice

We may update this notice as the Service, our practices, or applicable law changes.

If Plairo begins processing a materially different category of information covered by applicable consumer health data law, or begins using covered information for a materially different purpose, we will update this notice and request consent where required before beginning the new processing.

The Effective Date above indicates when this notice was last updated.

9. Contact

Plairo, LLC
Philadelphia, Pennsylvania, United States
Email: support@plairo.com