Plairo Terms of Service

Effective Date: September 27, 2026

These Terms of Service ("Terms") are a binding agreement between you and Plairo, LLC, a Pennsylvania limited liability company ("Plairo," "we," "us," or "our"). These Terms govern your access to and use of the Plairo iOS application, the Plairo website, cloud synchronization and backup features, subscriptions, and related services (collectively, the "Service").

By creating an account, selecting the checkbox accepting these Terms, purchasing a subscription, or using the Service, you agree to these Terms and acknowledge the Plairo Privacy Policy. If you do not agree, do not create an account or use the Service.

1. Eligibility

You must be at least 13 years old to use Plairo. If applicable law requires permission from a parent or legal guardian for you to use Plairo or agree to these Terms, you represent that you have obtained that permission.

Plairo is not directed to children under 13. You may not misrepresent your age or eligibility. We may suspend or delete an account if we reasonably believe these requirements have not been met.

The Service is currently intended for users located in the United States.

2. The Service

Plairo is a productivity and planning application. Its features may include tasks, projects, schedules, calendars, reminders, Mood Work, Mood Day, personalized task ordering, cloud synchronization and backups, Apple Intelligence-assisted suggestions, and related organizational tools.

The availability of particular features may depend on:

• A compatible Apple device and iOS version;
• An internet connection;
• An active Plairo account;
• Calendar or notification permissions;
• Apple Intelligence availability and device settings; or
• An active subscription.

Plairo is currently available as an iOS application. We do not promise that the Service will be made available on desktop, Android, or any other platform.

3. Not Medical or Emergency Services

Plairo is a productivity tool. It is not a medical device, healthcare provider, mental-health service, diagnostic tool, or substitute for professional medical or psychological advice, diagnosis, or treatment.

Mood-related questions and ADHD-supportive productivity features are used to personalize productivity suggestions. They do not diagnose ADHD, depression, anxiety, or any other condition.

Do not rely on Plairo for an emergency or crisis. If you believe that you or another person may be in danger, contact emergency services or an appropriate crisis resource immediately.

4. Accounts and Account Security

You agree to provide accurate information, keep your credentials secure, and promptly notify us at support@plairo.com if you suspect unauthorized access to your account.

You may be able to authenticate using an email address and password or a supported identity provider such as Sign in with Apple or Google. Your use of those providers is also governed by their terms and privacy policies.

You are responsible for activity performed through your account unless it results from Plairo's breach of these Terms or applicable law. You may not share an account in a way that circumvents subscription or security controls.

5. Subscriptions, Trials, and Billing

Plairo may require an auto-renewable subscription purchased through Apple's App Store.

Before you subscribe, the App Store purchase screen will display the applicable price, subscription period, introductory offer or trial (if any), and other material purchase terms. Those displayed terms are incorporated into these Terms.

Subscriptions:

• Are billed to your Apple ID through the App Store;
• Automatically renew until canceled;
• Are managed through your Apple App Store subscription settings;
• May change in price in accordance with Apple's procedures; and
• May include a trial or introductory offer that converts to a paid subscription unless canceled as disclosed by Apple.

Apple processes your payment information. Plairo does not receive or store your complete payment-card number.

Refund requests are handled by Apple under Apple's policies, except where applicable law requires otherwise.

Deleting your Plairo account or uninstalling the app does not cancel your App Store subscription. You must separately cancel the subscription through Apple to prevent future renewal charges.

6. User Content

"User Content" includes tasks, projects, folders, notes, questions and answers, schedules, reminders, Mood Day entries, Plairo-created calendar information, and other information that you enter into the Service.

You retain ownership of your User Content.

You give Plairo permission to host, copy, transmit, process, back up, and restore your User Content solely as necessary to provide, synchronize, secure, troubleshoot, and support the Service you request, and to comply with applicable law. Plairo does not acquire ownership of your User Content and does not use it for advertising, sale, or training generalized artificial-intelligence models. This permission ends when the content is deleted from active systems, subject to lawful retention and normal backup-deletion cycles.

You represent that you have the right to submit your User Content and that doing so does not violate another person's rights or applicable law.

7. Calendar and Notification Features

If you enable calendar access, Plairo may read selected Apple Calendar events on your device and may create, update, or delete Apple Calendar events at your direction.

Imported Apple Calendar event contents are processed on your device and are not included in Plairo's cloud snapshot backups. Limited synchronization state associated with an imported event, such as whether the event was marked done or hidden in Plairo, may synchronize between your devices. Plairo-created calendar groups and events may be synchronized through Plairo's cloud services.

Local notifications may contain task or event titles. Their visibility on your lock screen depends on your device settings. You are responsible for configuring notification previews appropriately for your circumstances.

Calendar events, schedules, alerts, and notifications may be delayed, inaccurate, duplicated, or not delivered because of device settings, software behavior, connectivity, or other causes. You remain responsible for independently tracking time-sensitive obligations.

8. Artificial Intelligence and Automated Suggestions

On compatible devices, Plairo may use bundled Core ML models and Apple's on-device Foundation Models framework, commonly associated with Apple Intelligence.

Plairo's implementation does not intentionally send Foundation Models prompts or responses to Plairo's servers or to third-party cloud AI providers. Cloud synchronization and backup are separate features and may contain ordinary task and planning content.

AI-generated, algorithmic, or personalized suggestions may be incomplete, inaccurate, unsuitable, or unavailable. They are recommendations only. You remain responsible for reviewing suggestions and deciding what actions to take.

Plairo does not use these systems to make legal, employment, credit, insurance, housing, healthcare, or similarly significant decisions about you.

9. Acceptable Use

You may not:

• Use the Service unlawfully or to harm another person;
• Submit content that you do not have the right to use;
• Attempt to access another person's account or data;
• Circumvent security, subscription, rate-limit, or access controls;
• Reverse engineer or attempt to derive the source code of the Service, except where applicable law expressly permits it;
• Introduce malware or interfere with the operation of the Service;
• Use the Service to facilitate violence, abuse, criminal activity, malicious cybersecurity activity, or dangerous substance misuse;
• Scrape or systematically extract the Service or its content; or
• Resell or commercially exploit the Service without Plairo's written permission.

We may restrict functionality or suspend an account when reasonably necessary to prevent abuse, protect users, comply with law, or maintain the security and operation of the Service.

10. Plairo Intellectual Property

The Service, including its software, design, branding, algorithms, documentation, and non-user content, is owned by Plairo or its licensors and is protected by intellectual-property laws.

Subject to these Terms, Plairo grants you a limited, personal, revocable, nonexclusive, nontransferable license to use the app on Apple-branded devices that you own or control, as permitted by Apple's Usage Rules. No other rights are granted.

If you voluntarily submit suggestions or feedback, you permit Plairo to use that feedback without restriction or compensation, provided that we do not publicly identify you without permission.

11. Third-Party Services

The Service relies on third-party products and services, including services provided by Apple, Amazon Web Services, Cloudflare, Google, and Zoho/ZeptoMail. Your use of third-party products and services may be governed by separate terms and privacy policies.

To the extent permitted by law, Plairo is not responsible for third-party outages, policies, content, or services that Plairo does not control.

12. Service Availability, Backups, and Changes

We work to keep Plairo available but do not guarantee uninterrupted, error-free, or completely secure operation.

Cloud synchronization and backups are intended to reduce the risk of data loss, but they are not guaranteed archival storage. You should use Plairo's export functionality when you need an independent copy of your current data.

We may add, modify, suspend, or discontinue features, subject to applicable law. Plairo does not promise a refund or compensation for a feature change except where required by applicable law or Apple's policies.

13. Account Deletion and Termination

You may initiate account deletion from Plairo's account settings. Account deletion is irreversible and is designed to remove your active Plairo cloud data, cloud backups, authentication identity, and local account data.

If a part of the deletion process fails, the app may ask you to sign in again or retry. Contact support@plairo.com if you cannot complete account deletion.

Uninstalling Plairo from your device does not submit an account-deletion request or delete information already synchronized to Plairo's cloud services.

Account deletion does not cancel an App Store subscription. You must manage or cancel that subscription separately through Apple.

Plairo may retain limited records where reasonably necessary for legal compliance, fraud prevention, subscription integrity, security, accounting, or dispute resolution. Such records may include subscription information no longer associated with an active Plairo user ID and information awaiting deletion through normal backup cycles.

We may suspend or terminate access if you materially violate these Terms, create a security or legal risk, or use the Service fraudulently. Where reasonable, we will provide notice and an opportunity to address the issue.

Sections that by their nature should survive termination—including ownership, disclaimers, limitations of liability, and dispute provisions—will survive.

14. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITH ALL FAULTS.

PLAIRO DISCLAIMS ALL EXPRESS, IMPLIED, AND STATUTORY WARRANTIES AND CONDITIONS, INCLUDING WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AND QUIET ENJOYMENT.

Plairo does not warrant that suggestions will be accurate, that reminders will occur at a particular time, that all data will successfully synchronize or be restored, or that the Service will be uninterrupted, secure, or free from harmful components.

Some jurisdictions do not permit certain disclaimers. In those jurisdictions, these provisions apply only to the extent permitted by law.

15. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PLAIRO AND ITS MEMBERS, EMPLOYEES, CONTRACTORS, AND AFFILIATES WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST DATA, PROFITS, REVENUE, GOODWILL, OR OPPORTUNITIES, ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PLAIRO'S TOTAL LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF: (A) THE AMOUNT YOU PAID FOR PLAIRO DURING THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM; OR (B) US$100.

These limitations do not apply to liability that cannot lawfully be excluded or limited. They apply regardless of the legal theory asserted and even if Plairo has been advised that damages were possible.

16. Indemnification

To the extent permitted by law, you agree to indemnify and hold Plairo harmless from third-party claims, damages, and reasonable expenses arising from your unlawful use of the Service, your material violation of these Terms, or User Content that infringes another person's rights.

This section does not require you to indemnify Plairo for claims caused by Plairo's own unlawful conduct.

17. Informal Dispute Resolution and Governing Law

Before filing a legal claim concerning these Terms or the Service, you and Plairo agree to make a good-faith attempt to resolve the dispute informally. A notice to Plairo must be sent to support@plairo.com and must describe the dispute and requested resolution. This requirement does not prevent either party from seeking urgent injunctive relief or filing a claim before an applicable limitations period expires.

These Terms are governed by the laws of the Commonwealth of Pennsylvania, without regard to conflict-of-law principles. To the extent permitted by applicable law, any legal proceeding must be brought in the state or federal courts located in Philadelphia County, Pennsylvania, and each party consents to those courts' jurisdiction. Either party may bring an eligible individual claim in small-claims court.

Nothing in these Terms limits any non-waivable consumer right or remedy.

18. Apple-Specific Terms

Apple is not a party to these Terms and is not responsible for the Service or its maintenance or support.

If the app fails to conform to an applicable warranty, you may notify Apple, and Apple may refund the purchase price, if any, as provided by Apple's rules. To the maximum extent permitted by law, Apple has no other warranty obligation regarding the app.

Plairo, not Apple, is responsible for addressing claims concerning the app, including product-liability, legal-compliance, and intellectual-property claims.

You represent that you are not located in a country subject to a United States government embargo and are not listed on any United States government list of prohibited or restricted parties.

You must comply with applicable third-party terms when using the app.

Apple and its subsidiaries are third-party beneficiaries of this section and may enforce it against you.

19. Changes to These Terms

We may update these Terms as the Service or applicable law changes. For material changes, we will provide reasonable notice through the app, website, or account email and may require you to accept the updated Terms before continuing to use some or all of the Service.

The Effective Date above indicates when these Terms were last updated.

20. General Terms

If any provision of these Terms is held unenforceable, the remaining provisions will remain effective. Failure to enforce a provision is not a waiver.

You may not transfer these Terms or your account without Plairo's consent. Plairo may transfer these Terms in connection with a merger, financing, reorganization, or sale of all or part of the Service.

These Terms, the Privacy Policy, and applicable App Store purchase disclosures constitute the agreement between you and Plairo concerning the Service.

21. Contact

Plairo, LLC
Philadelphia, Pennsylvania, United States
Email: support@plairo.com